SFSPL Global Resource
Website Requirement Planner
A planning checklist for defining what the website must help visitors and the business accomplish before design begins.
01
Business role
- Primary audience and business objective are defined
- Key visitor decisions are listed
- Priority enquiry or transaction paths are clear
- Content and claim owners are named
02
Experience
- Required pages and journeys are mapped
- Mobile behaviour is considered separately
- Accessibility and language needs are known
- Form response and support processes are defined
03
Operations
- CMS roles and permissions are defined
- Analytics and consent requirements are known
- Domain, hosting, email and integrations are identified
- Maintenance, security and backup responsibilities are assigned