Electronic & Marketing Communications Terms

1. Electronic communication

By communicating electronically or submitting an authorised form, you agree that relevant notices, acknowledgements and records may be provided electronically where lawful and appropriate.

Electronic communications can be delayed, intercepted or misdirected. Urgent or legally time-sensitive matters should use the specified formal channel and should not rely solely on informal messaging.

2. Authority and approvals

Instructions and approvals should come from an authorised contact. SFSPL Global may seek confirmation where an instruction materially changes scope, commercial responsibility, publication or data access.

Records of email, approved messaging and platform actions may be retained as evidence of instructions and transaction history, subject to applicable law.

3. Marketing choice

Promotional communication is sent only where there is an appropriate basis and must identify the sender and provide a reasonable opt-out mechanism. Opting out of marketing does not prevent transactional, service, security or legal communication.

4. Contact accuracy

Recipients should keep contact information current and should not submit another person's contact details without authority. SFSPL Global may suppress invalid, objected-to or unsubscribed details from promotional lists while retaining a limited suppression record where necessary.